1. Introduction
Claire Elliott was employed by the Register of Support Providers Northern Ireland as an IT Training and Development Officer on 1st June 2007. The Register, located at the University of Ulster Jordanstown, is a unique service which, provides one to one personal support through Support Providers to disabled students studying Higher Education courses at any of the colleges or universities in Northern Ireland, including long distance and e-learning courses. The Register exists primarily to meet the needs of students, while supporting and providing guidance to those who deliver support.
Some of her responsibilities involved assisting in the development and maintenance of a comprehensive database system and a creative, interactive website. On-line questionnaires were developed and administered to survey those who use the Register of Support Providers and various paper-based media was designed for the project. She also assisted in the delivery of training to Support Providers at training evenings and contributed with general office administration.
This placement was considered not only as a learning experience in industry but a stepping-stone in her personal development. This report will evaluate Claire’s time spent at the Register over this past year, including company structures, the role played within the company, training received and the various skills she has developed as a result of her placement.
1.1 History and Development of The Register of Support Providers
The Register of Support Providers is a project established over 6 years ago to support students in Higher Education Courses throughout the Colleges and Universities in Northern Ireland. It started of with a small number of support providers and students but has increased dramatically over the years as awareness and potential grew.
The Project is monitored by the "Department for Employment and Learning". (More soon......)
1.2 An organisational chart of the people in the project
Project Manager- Ms Emma Jackson
Project Co-Ordinator- Mr Colin McAlistar
Project Administrator- Ms Ciara Slevin
Finance Development Officer- Ms Rosanna Donnelly
IT Training and Development Officer- Ms Claire Elliott
1.3 An understanding of the company management and department structures
Project Manager:
Project Co-Ordinator:
Project Administrator:
Finance Officer:
IT Training and Development Officer:
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